Terms of Use

Effective Date: July 15, 2026

Last Updated: July 15, 2026

Welcome

Welcome to RunVela.

These Terms of Use (“Terms”) govern your access to and use of RunVela’s website, mobile applications, Apple Watch app, widgets, Live Activities, and related services (collectively, the “Service”).

RunVela is operated by Little Horse Media, LLC, a North Carolina limited liability company (“RunVela,” “we,” “our,” or “us”).

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use RunVela.

1. Eligibility

RunVela is intended for professional and business use.

You must be at least 18 years old and legally capable of entering into a binding agreement to create a RunVela account.

If you use RunVela on behalf of a company, production, employer, or other organization, you represent that you have the authority to bind that organization to these Terms.

2. Your Account

You are responsible for maintaining the security of your account and any devices used to access RunVela.

You are responsible for all activity that occurs under your account unless caused by our own negligence or unauthorized access to our systems.

You agree to provide accurate account information and to keep it reasonably current.

You may not share your account in a manner that compromises the security or integrity of the Service.

3. Guest Mode

RunVela allows certain features to be used without creating a cloud-connected account.

Guest projects are stored locally on your device unless you later choose to migrate them into a cloud account.

Some features available during guest mode, including maps, directions, weather, and similar services, may require communication with third-party providers.

Guest mode is provided for convenience and may not include all features available to signed-in users.

4. Your Projects and Content

You retain ownership of the Project Content you create in RunVela.

By using the Service, you grant RunVela the limited rights necessary to host, store, synchronize, process, back up, transmit, and display your Project Content solely for the purpose of operating and improving the Service.

RunVela does not acquire ownership of your Project Content.

You represent that you have the necessary rights and permissions to upload, store, and share all information you place into RunVela, including information relating to crew members, clients, vendors, contractors, and other individuals.

5. Project Sharing

RunVela allows project owners to invite collaborators to shared projects.

When you invite another person, you understand that authorized project members may be able to view the information contained within the shared project.

Depending on the information you choose to include, this may consist of schedules, locations, contact information, travel details, lodging information, reservation information, access instructions, door codes, Wi-Fi information, photographs, notes, company logos, and other Project Content.

You are responsible for determining who should have access to your projects and for removing access when it is no longer appropriate.

RunVela is not responsible for information you voluntarily choose to share with authorized collaborators.

6. Your Responsibilities

You agree that you will not use RunVela to:

  • violate any law or regulation;

  • infringe another person’s intellectual property or privacy rights;

  • upload malicious software or code;

  • interfere with the operation or security of the Service;

  • attempt to gain unauthorized access to RunVela or another user’s account;

  • use the Service to distribute spam, fraudulent content, or deceptive communications;

  • impersonate another person or organization; or

  • use the Service in any manner that could reasonably harm RunVela or other users.

You are responsible for maintaining the accuracy of your projects and for reviewing schedules, locations, travel plans, and other information before relying on them.

7. Availability of the Service

We strive to keep RunVela available and reliable, but we cannot guarantee uninterrupted availability.

The Service may occasionally be unavailable due to maintenance, software updates, third-party service interruptions, network outages, or circumstances beyond our reasonable control.

We may modify, improve, suspend, or discontinue features from time to time as RunVela evolves.

8. Maps, Weather, and Third-Party Information

RunVela integrates with third-party services to provide features such as maps, directions, geocoding, weather information, and other production tools.

These services are provided for convenience only.

We do not guarantee the accuracy, completeness, or availability of third-party information, including maps, directions, weather forecasts, travel times, addresses, or similar data.

You remain responsible for exercising independent judgment when planning travel, making production decisions, or relying on information presented through the Service.

9. No Emergency or Safety Service

RunVela is a production planning application.

It is not an emergency response service, navigation system, weather warning system, medical service, public safety service, or life-safety platform.

Information presented through RunVela should not be relied upon as the sole basis for emergency, medical, travel, or safety decisions.

In an emergency, contact the appropriate emergency services directly.

10. Intellectual Property

RunVela, including its software, design, user interface, branding, graphics, logos, documentation, and other content provided by RunVela, is protected by copyright, trademark, and other intellectual property laws.

Except for the limited rights expressly granted in these Terms, no rights are transferred to you.

You may not copy, modify, distribute, reverse engineer, decompile, or create derivative works from RunVela except as permitted by applicable law or with our prior written permission.

The name RunVela, its logos, and related branding may not be used without our prior written consent.

11. Feedback

We welcome suggestions, ideas, feature requests, and other feedback.

If you choose to provide feedback, you grant RunVela a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, modify, reproduce, publish, and incorporate that feedback into the Service without compensation or obligation to you.

This provision applies only to your feedback about RunVela and does not transfer ownership of your Project Content.

12. Free and Paid Features

RunVela may offer both free and paid features.

If paid subscriptions or purchases become available, applicable pricing, billing terms, renewal terms, and included features will be presented before you complete your purchase.

Purchases made through the Apple App Store are also subject to Apple’s billing and subscription terms.

We may change, add, or discontinue pricing or subscription plans in the future. Material changes will not affect completed billing periods except as permitted by applicable law or the applicable app store.

13. Suspension and Termination

You may stop using RunVela at any time.

We may suspend or terminate access to the Service if we reasonably believe you have violated these Terms, used the Service unlawfully, created a security risk, interfered with the operation of RunVela, or engaged in fraudulent or abusive conduct.

Where practical, we will attempt to provide notice before terminating an account, although immediate suspension may be necessary in certain circumstances to protect the Service or other users.

Termination of your account does not automatically remove information that another authorized project owner independently entered into their own project.

Sections of these Terms that by their nature should survive termination—including ownership, intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute provisions—will continue to apply after termination.

14. Disclaimer of Warranties

RunVela is provided on an “as is” and “as available” basis to the fullest extent permitted by applicable law.

To the fullest extent permitted by law, RunVela disclaims all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and uninterrupted availability.

We do not guarantee that the Service will always be available, uninterrupted, error-free, secure, or free of defects.

We also do not guarantee the accuracy or completeness of information provided by third-party services, including maps, directions, weather information, geocoding, travel information, or other external data sources.

You are responsible for independently verifying information before relying on it for production, travel, scheduling, or safety-related decisions.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Little Horse Media, LLC and its owners, officers, employees, contractors, affiliates, licensors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, lost business opportunities, production delays, schedule disruptions, data loss, or loss of goodwill arising from or relating to your use of RunVela.

To the fullest extent permitted by law, our total liability for any claim relating to the Service will not exceed the greater of:

  • the amount you paid to RunVela during the twelve (12) months immediately preceding the event giving rise to the claim; or

  • one hundred U.S. dollars (US $100).

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

16. Indemnification

You agree to indemnify, defend, and hold harmless Little Horse Media, LLC and its owners, officers, employees, contractors, affiliates, licensors, and service providers from and against claims, liabilities, damages, losses, costs, and reasonable attorneys’ fees arising out of:

  • your use of RunVela;

  • your Project Content;

  • your violation of these Terms;

  • your violation of another person’s rights; or

  • your unlawful or negligent conduct.

This obligation applies only to the extent permitted by applicable law.

17. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-law principles.

Subject to applicable law, any legal action or proceeding arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in or serving Buncombe County, North Carolina.

You consent to the jurisdiction of those courts.

18. Changes to These Terms

We may update these Terms from time to time as RunVela evolves.

When we make changes, we will update the Last Updated date at the top of this page. If changes materially affect your rights or obligations, we may also provide additional notice through the Service or our website.

Your continued use of RunVela after revised Terms become effective constitutes your acceptance of the updated Terms to the extent permitted by applicable law.

19. Contact Us

If you have questions about these Terms, please contact us.

Little Horse Media, LLC

Operator of RunVela

Email: support@runvela.com

Website: runvela.com

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These Terms constitute the entire agreement between you and Little Horse Media, LLC regarding your use of RunVela and supersede any prior or contemporaneous understandings relating to the Service.

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. A failure by RunVela to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.